Last Updated: 13th June 2026
View Africa Television (Pty) Ltd
("VATV", "we", "us", "our") is committed to protecting your
privacy and the confidentiality of your personal information. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website or use our
services, in compliance with the Protection of Personal Information Act, 2013 ("POPIA")
and other applicable South African and international data protection laws. By accessing or using our
services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the
following categories of personal information:
1.1 Information You Provide to Us
Account Registration: Name,
email address, phone number, date of birth, physical address, username, password, and
payment details when you register or subscribe. Customer Support: Any information you
provide when you contact us for support or feedback. Marketing & Communications:
Preferences, survey responses, and correspondence.
1.2 Information We Collect Automatically
Usage Data: IP address,
device type, browser type, operating system, pages viewed, access times, and referring
website addresses. Cookies and Tracking Technologies: We use cookies and similar
technologies to collect data about your interactions with our website and services.
1.3 Information from Third Parties
If you log in via
third-party services (e.g., Google, Facebook), we may collect information from those
accounts, subject to your privacy settings with those services.
2. How We Use Your
Information
We may use your personal information
for the following purposes:
- To create and manage your account.
- To provide, operate, and maintain our services.
- To process payments and manage subscriptions.
- To communicate with you, including service updates, customer support, and marketing messages
(you may opt out at any time).
- To personalize your experience and recommend content.
- To monitor usage, improve our website and services, and perform analytics.
- To comply with legal obligations and protect our legal rights.
3. Sharing and Disclosure of
Information
We may disclose your personal
information as follows: Service Providers: With trusted third-party service providers who assist
us in delivering the Service (e.g., payment processors, hosting, analytics, customer support).
Legal Requirements: When required by law, regulation, or court order, or to protect the rights,
property, or safety of VATV, our users, or others. Business Transfers: In connection with any
merger, sale of assets, financing, or acquisition of all or part of our business. Global
Operations: As a worldwide service, your information may be transferred and processed in
countries outside South Africa. We ensure adequate protection for such transfers in accordance
with applicable laws.
4. Data Security
We take reasonable organizational
and technical measures to safeguard your personal information against loss, theft, unauthorized
access, disclosure, or destruction.
5. Data Retention
We retain your personal information
for as long as necessary to provide our services, fulfill the purposes outlined in this policy,
comply with our legal obligations, and resolve disputes.
6. Your Rights
Under POPIA and other applicable
laws, you may have the right to:
- Access, correct, or update your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent where processing is based on consent.
- Request deletion of your information, subject to legal and contractual restrictions.
- Lodge a complaint with the Information Regulator (South Africa) if you believe your rights
have been infringed.
7. Children's Privacy
Our services are not directed to
children under the age of 18. We do not knowingly collect personal information from children. If
you believe a child has provided us with personal information, please contact us so we can
remove it.
8. Cookies & Tracking
We use cookies and similar
technologies to enhance your experience, analyze usage, and deliver relevant advertising. You
may control cookies via your browser settings, but disabling cookies may affect your use of the
site.
9. Third-Party Links
Our website and services may contain
links to third-party websites. We are not responsible for the privacy practices or content of
those sites. Please review their privacy policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy
from time to time. We will notify you by updating the date at the top of this page. Your
continued use of the Service after changes are posted constitutes your acceptance.
11. Contact Us
If you have questions, requests, or
concerns regarding this Privacy Policy or your personal information, please contact us at: View
Africa Television (Pty) Ltd, Corner of Dr James Moroka and Albert Luthuli Drive, 2735, Mmabatho
North West Province, South Africa. Email: vatv@viewatv.com ·
Telephone: +27 861370230